Question 1

How long does a website take?

Accepted Answer

Most Starter sites launch within 5 days. Growth and Custom projects are scoped on the discovery call, typically one to three weeks depending on complexity.

Question 2

How much do I pay upfront?

Accepted Answer

We take a 50% deposit to begin design, with the balance due on launch. Launch-offer clients pay the discounted £200 for the Starter package.

Question 3

Can I update it myself?

Accepted Answer

Yes. We build on a CMS so you can edit content, and we offer training plus a management plan if you'd prefer us to handle it.

Question 4

Do you offer SEO?

Accepted Answer

Every site ships with foundational SEO. Our monthly SEO Growth Plan handles ongoing keyword, technical and local optimisation.

Question 5

Do you provide hosting?

Accepted Answer

Yes — fast, secure hosting with SSL is included with our management plan, or we can set you up on your own provider.

Question 6

Do you redesign websites?

Accepted Answer

Absolutely. We specialise in turning outdated, slow sites into modern, high-converting experiences.

Question 7

Will it work on mobile?

Accepted Answer

Every site is mobile-first and fully responsive across all screen sizes — tested on real devices.

Question 8

What happens after launch?

Accepted Answer

We provide handover, training and 30 days of support. Ongoing growth and management plans keep your site secure and improving.

Question 9

What exactly is included in the price?

Accepted Answer

Everything needed to launch: design, development, mobile responsiveness, contact form, basic SEO setup, Google Analytics and Search Console integration. No hidden costs — optional add-ons like ongoing SEO or management are priced separately.

Question 10

Do you offer payment plans?

Accepted Answer

Yes. We can split the cost across 2-3 monthly instalments to make it easier for smaller businesses. Just ask on your discovery call.

Question 11

How involved do I need to be in the design process?

Accepted Answer

As much or as little as you like. Some clients review every detail; others hand over their brand colours and let us run with it. Either way, you get full approval at the design stage before anything goes live.

Question 12

What if I'm not happy with the first design?

Accepted Answer

Each package includes revision rounds. We refine until it feels right. In five years, we've never had a client walk away unhappy.

Question 13

How do you measure whether the website is working?

Accepted Answer

We set up Google Analytics and Search Console on every site so you can see traffic, enquiries and keyword rankings in real time. For ongoing clients, we send monthly reports showing exactly what's improving.

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